danceswithgary: (McShep - Not So Much)
[personal profile] danceswithgary
Or how Val is spending too much time being furious about the new less-than-user friendly interface and other awful changes to the tag list.

First, I'm so very thankful I didn't give into the impulse to put [livejournal.com profile] danceswithclex in Delicious and that I don't have a personal account to agonize over. I prefer copying everything down to my hard drive and I sympathize with everyone who's tearing their hair out over not being able to access their links easily (if at all).

My issue is the tagging for [livejournal.com profile] sga_newsletter. This is a task shared between four mods who tag and post the newsletter every day (well, unless we run into a snag). We generally rotate on a 2 days on, 5-7 days off basis and I lucked into the transition days.

Wahoo.

Yesterday's sga_newsletter tagging was interesting. Still the old interface, but typing in tags didn't auto-fill until I used a tag at least once and the counts that popped up in autofill were in the single digits. At least the list of tags was still there with accurate counts so I could double-check the tags I typed in and the daily drop went through okay.

Today, all bets are off.

Of the over 54,000 links in the account, The only tags that appear in the tag list are the those I used yesterday with the addition of a has:Fanfic tag? I tried to delete all the occurrences of the mystery tag before I started tagging, because I was interested in whether Delicious is creating that on its own or whether we're getting bleed through from someone else's tags. Unfortunately, Delicious does not have the tools to bulk edit tags working yet, which might have allowed me to 'touch' each old tag and force it to be recognized, so I had to delete each one of the mystery tags by hand.

When I selected by tag and picked the link in the result and edited, on save I was returned to my original link list, not the result list, which meant I had to reselect the tag. Oh, so user-friendly. If I roll my eyes any harder they'll fall out.

Note: There's no number of links returned when a tag is selected and no page count (or even a second page so you only get one page of results), so it took me a while to conclude the has:Fanfic tag was applied by Delicious during their so-called migration on all of the fanfic items. I gave up on clearing it out, I'll just make sure the new tags don't have it.

The worst part is trying to make sure I'm typing the tags in correctly since it won't autofill and I no longer have the list of tags to double check. The tags that do appear are not sorted alphabetically but seem to be by the invisible counts (which would be easier to confirm if the counts weren't invisible).

I'm not holding out a lot of hope for the daily drop for the newsletter even though they claim to be supporting all the old apis and tools. I can't access the scheduling page to check, so I guess I'll have to wait until the usual time.

Then, I'll likely end up coding the newsletter by hand while using extremely foul language.

Right now, I'm teary-eyed in rage because this is such a frakking mess and I abhor doing things manually when tools used to exist to make life easier. Speaking from the perspective of someone who used to design and build customer support databases and tools as well as test/support software releases, this fails on so many points considering the size of the 'customer' base involved. I would have been fired if I let something like this go live.

ETA: The drop failed. Cursing now begins as I hand-code the newsletter. Thank goodness someone created a template for the categories sometime in the past. :-/

Date: 2011-09-27 04:11 pm (UTC)
me_ya_ri: young man slapping his forhead while looking down (David 02-headslap)
From: [personal profile] me_ya_ri
Man, this makes me very glad I never got into tagging things on Delicious.

*hugs you* Good luck getting this sorted out to the best of your (limited, granted) ability, Val!

*more hugs*

Date: 2011-09-27 04:12 pm (UTC)
mecurtin: John and Rodney say WTF?! (wtf)
From: [personal profile] mecurtin
I wonder if it's worth your while to C&P most of this to "migration" and "complain" at the help page.

For extra special professionalism, see what happens when you click the link for system status. Isn't that reassuring?

Date: 2011-09-27 05:27 pm (UTC)
facetofcathy: four equal blocks of purple and orange shades with a rusty orange block centred on top (Default)
From: [personal profile] facetofcathy
You have my sympathies, believe me.

For those times when you need to look at all your links marked, say, het, make sure you're logged in and then type the tag in the search box. Clicking on the tag gets you a fubared page, but using the search box with return the full list of your links with that tag, and it will have the view more button and the load more buttons that appear at the top and bottom respectively.

And it seems they've already fixed the problem of it not recognizing the slash, so even if you have a slash in a tag, you can still use the search box. Hope this helps!

Date: 2011-09-27 06:19 pm (UTC)
facetofcathy: four equal blocks of purple and orange shades with a rusty orange block centred on top (Default)
From: [personal profile] facetofcathy
Oh, no! I was hopping it would work for you. It definitely does for me, same version of FF on Ubuntu. Weird. I get my 10 measly results, but in order from newest to oldest, with the number of results and the view all link at the top across from the my links title. I tried a whole bunch of my tag names too and the number of results looks kosher.

I have javascript globally allowed is the only difference, and maybe that's the problem, they've got something that isn't compatible with permission settings.

Date: 2011-09-27 07:37 pm (UTC)
jain: Dragon (Kazul from the Enchanted Forest Chronicles) reading a book and eating chocolate mousse. (domestic dragon)
From: [personal profile] jain
I gave your suggestion a try (definitely logged in) and typing Challenges (which I know has thousands of links) returned a single page and no buttons for view more or load more appeared.

So, this might not be the issue you're encountering; I wouldn't be at all surprised if a ton of things were broken accidentally on the site, as well as the things that we the users consider to be broken and the new owners apparently consider improvements. But are you sure you were using the search box (at the very top of the page; has a small magnifying glass symbol) rather than the box just a little below it that has "type a tag" as the default text?

The search box used to do site searches (solely? or perhaps preferentially with the option of searching your own bookmarks as well? if it's the latter, I never really used it for that because, hey, back then I could access all of my tags in neatly organized bundles and didn't need to search my own bookmarks), and now apparently it does site searches only if you're not on your own page and searches your bookmarks if you're on your page.

Date: 2011-09-27 10:43 pm (UTC)
busaikko: Ronon facepalming (* facepalm Ronon)
From: [personal profile] busaikko
I was optimistically hoping the new overlords would *improve* things.... I am so sorry that the Delicious mess has made your work harder. Just the thought of hand-coding such a huge newsletter makes me dizzy, I cannot imagine your horror/rage. Hopefully, they will make things better soon! *hugs*

Date: 2011-09-28 01:09 am (UTC)
kate: Kate Winslet is wryly amused (Default)
From: [personal profile] kate
Oh, ugh, I'm so sorry to hear about this, and sorry for all your extra work. :(

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